If you use oil to heat your building, it’s essential to find a reliable fuel supplier. Unfortunately, not all oil companies are created equal, so it’s important to carefully research each candidate before you decide who to work with.
Our team at Bumgarner Oil has been working in this industry for many years, and we know what makes an oil company reliable or not. In this article, we’ll go over a few red flags to watch out for before choosing an oil company.
- Poor Customer Support – When reaching out to an oil company to learn more about their services, pay attention to how the staff treats you. Do they return calls promptly, or do you have to chase them? Do they provide clear answers to your questions, or do they try to give you the run-around? If you have a hard time getting the information you need before you sign up with the company, the situation is unlikely to improve if you hire them, so we recommend moving on.
- Hidden Fees – Our oil company is always transparent about pricing, so our clients always know what they’re paying for and will never be surprised with extra fees. If a company is not forthcoming about their pricing structure or refuses to explain certain charges, then you probably don’t want to work with them.
- Bad Reputation – As you research oil companies, you should look up online reviews for each candidate to see what past customers have to say about their experience. We also encourage you to ask the company for a list of client references, so you can contact a few past customers directly. If the company’s former clients don’t have good things to say, we encourage you to take your business elsewhere.